E.A.Clare & Son Ltd
(including all trading names)

E.A.Clare & Son Ltd is committed to protecting the information of all individuals, irrespective of their association with the company. We are associated with individuals as employees, customers, and suppliers.

This policy has been updated in december 2019, in light of the GDPR (General Data Protection Regulations) which came into effect from 25th May 2018

Our business

E.A.Clare & Son Ltd has a number of trading divisions which may be best known to individuals including

We also own and utilise the following domain names

This privacy policy applies to all these trading divisions and web sites

Contact us

If you have any questions or issues about the information we collect or use about you, you can contact us by mail:-

E.A.Clare & Son Ltd, 46/48 St Anne Street, Liverpool, L3 3DW

or by email:- eaclare@eaclare.co.uk

We will respond using whatever means you choose to contact us.

Information we collect and use

Information about individuals, name, address, contact details

Information connected to transactions between us, such as bank details for collection and payment of funds

'Sensitive Information' if your are employed by the company, only as far as we need such information for legislative, medical, and employment issues.

Information about the contact between us, e.g. meetings, phone calls, faxes, emails, letters

Information that may be collected via cookies when our websites are visited

Information of visits to our premises or their environs, e.g, CCTV images

Cookies explained

A 'cookie' is a small collection of information that may be stored your your computer (or similar device) when you visit our websites.

Cookies enable visitors to return to a website and retain previously provided information to avoid duplication of effort.

Individuals can delete cookies on their computer (or similar device) at a variety of stages (either automatically or manually)

How we collect information

We usually collect information directly from the individual:-

How we use information

Our prime use of information is to provide/receive services or products to you/from you and we only collect such information required to complete these operations.

Some of the services we offer are recurring in nature, and we may communicate with customers with a reminder of these services from time to time.

For trade customers, we may with your explicit permission send information about ongoing services and products relating to the relevant trade in which we jointly operate.

For staff, we use this information to process, payroll, pension, holidays, absence, legislative and company policies

Information Sharing

We do not share any information your provide with any third party outside the divisions of E.A.Clare & Son Ltd. Other than required by legislation, including Law Enforcement, Debt Collection, HMRC and other government agencies.

Protecting information

We are committed to information and system security, and review our arrangements on an irregular basis.

We take steps to safeguard any personal information recorded in any manner, whether on paper or electronically.

Retention of information

Information is only retained for as long as both parties are customers in a trading relationship.

Destruction of this information will only occur once the company has complied with it's commitments under legislation to retain records.

Rights of individuals

- to be informed on what information we have, why, and who we share it with. Contained in this Privacy Policy

- access to this information. If you wish to receive a copy of the personal information we hold on you, please make a data subject access request

- to have this data rectified if it is inaccurate or incomplete

- to have this data erased, as long as our legislative commitments allow

- to object. You may ask that we stop processing your information